Legal
These terms are an agreement between you and Digital Aerial Technologies LLC, which operates EstimateClaims at estimateclaims.com.
Last updated October 6, 2026
The website at estimateclaims.com, also called EstimateClaims, is made up of web pages operated by Digital Aerial Technologies LLC. The EstimateClaims website is offered to you on the condition that you accept, without modification, the terms, conditions and notices in this document. Using the website constitutes your agreement to all of them.
If you download any EstimateClaims application or software from an app store or other download site, you agree that the terms and conditions of that site also apply.
EstimateClaims may change the terms, conditions and notices under which the website is offered, including the charges for its use. The updated terms apply from the date they are posted.
The website may link to other websites. We do not control those sites and are not responsible for their content, for any link they contain, or for any changes or updates to them. Links are provided only for convenience, and a link does not mean we endorse the site or have any association with its operators.
As a condition of using the website, you promise not to use it for any purpose that is unlawful or prohibited by these terms. You may not use the website in a way that could damage, disable, overburden or impair it or interfere with anyone else’s use of it. You may not obtain, or try to obtain, any materials or information through means we have not intentionally made available.
By placing an order you authorize us to charge your payment method for the price of the services you selected, including any applicable taxes and fees. Prices and delivery options are shown before you pay.
If a payment is pending or past due, EstimateClaims may take any reasonable action to collect it, including for report format upgrades or report type variations. To the extent the law allows, you agree to pay reasonable attorney and collection fees arising from efforts to collect past-due amounts.
You are welcome to cancel an order within 15 minutes of placing it, and we will refund it to your original payment method. EstimateClaims may decline or cancel an order, and if we do so before delivery we will contact you and handle the payment as described in our Refund Policy.
EstimateClaims grants you a non-exclusive, non-transferable license to use the reports, estimates, supplements, files and other materials you receive (the “Materials”) for your internal business use, subject to these restrictions. You may copy the Materials only as needed to view them on your company’s computers, save a single copy on your company’s storage, print them, or transfer them to a portable device. You may not remove copyright notices or modify the Materials. You may not otherwise reproduce, copy, modify, transfer or distribute the Materials for any purpose.
You may use an estimate or supplement you receive in your own bids, claim submissions and customer communications.
Measurements and information in reports and estimates are provided “as is.” We cannot make guarantees about accuracy, delivery times, installation, or local code requirements. We rely on third-party data, including imagery, measurement tools and software, and on information you provide. EstimateClaims is not responsible for inaccurate measurements caused by faulty third-party data or information, including human error, and strongly recommends physical verification of measurements before you purchase materials or submit a bid.
EstimateClaims does not guarantee that an insurance carrier, adjuster or other party will approve, accept or pay any estimate or supplement. We prepare a scope based on the information you provide, and you are responsible for reviewing it before you use it.
An order can be cancelled for a refund to the original payment method if you contact us within 15 minutes of placing it. We are unable to offer refunds after that. Our reports rely on aerial imagery and metadata, so if you find a measurement discrepancy or another error in a report, our sole remedy is to send you a revised report. We do not refund or re-produce a report for an incorrect address or for incorrect data provided by you or by a third party. In exceptional cases we may, at our discretion, issue account funds for use on a future order. See the Refund Policy.
EstimateClaims is not a data storage or backup service. We may periodically create backups of Materials you purchased for an active account, meaning an account with a purchase in the past 180 calendar days. If an account has had no purchase for 180 calendar days, we may delete the backups associated with it. You are responsible for backing up, to your own computer or other devices, any Materials you purchase. We use reasonable skill and care in providing or reproducing Materials for an active account within 180 days of purchase, but we do not guarantee that backups will not suffer damage, corruption or loss.
Account funds are a prepaid deposit held on your EstimateClaims account that you can use toward your next order. We may issue account funds in exceptional cases in place of a refund. Your balance and history are in My Account, and your funds are applied automatically at checkout when you are signed in. You may also add funds yourself from My Account by paying by card. A top-up can be cancelled for a refund to your original payment method within 15 minutes of paying, as long as you have not spent any of it. After that, top-ups are not refundable, but the funds stay on your account for future orders. Account funds are non-transferable and cannot be redeemed for cash.
THE INFORMATION, SOFTWARE, PRODUCTS AND SERVICES INCLUDED IN OR AVAILABLE THROUGH THE ESTIMATECLAIMS WEBSITE MAY INCLUDE INACCURACIES OR TYPOGRAPHICAL ERRORS. CHANGES ARE PERIODICALLY ADDED TO THE INFORMATION HEREIN. ESTIMATECLAIMS AND ITS SUPPLIERS MAY MAKE IMPROVEMENTS OR CHANGES TO THE WEBSITE AT ANY TIME. ADVICE RECEIVED THROUGH THE WEBSITE SHOULD NOT BE RELIED ON FOR PERSONAL, MEDICAL, LEGAL OR FINANCIAL DECISIONS, AND YOU SHOULD CONSULT AN APPROPRIATE PROFESSIONAL FOR ADVICE TAILORED TO YOUR SITUATION.
ESTIMATECLAIMS AND ITS SUPPLIERS MAKE NO REPRESENTATIONS ABOUT THE SUITABILITY, RELIABILITY, AVAILABILITY, TIMELINESS OR ACCURACY OF THE INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS ON THE WEBSITE FOR ANY PURPOSE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ALL OF THEM ARE PROVIDED “AS IS” WITHOUT WARRANTY OR CONDITION OF ANY KIND. ESTIMATECLAIMS AND ITS SUPPLIERS DISCLAIM ALL WARRANTIES AND CONDITIONS WITH REGARD TO THEM, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL ESTIMATECLAIMS OR ITS SUPPLIERS BE LIABLE FOR ANY DIRECT, INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES, OR ANY DAMAGES WHATSOEVER, INCLUDING DAMAGES FOR LOSS OF USE, DATA OR PROFITS, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR PERFORMANCE OF THE WEBSITE, WITH THE DELAY OR INABILITY TO USE THE WEBSITE OR RELATED SERVICES, THE PROVISION OF OR FAILURE TO PROVIDE SERVICES, OR ANY INFORMATION, SOFTWARE, PRODUCTS, SERVICES AND RELATED GRAPHICS OBTAINED THROUGH THE WEBSITE, WHETHER BASED ON CONTRACT, TORT, NEGLIGENCE, STRICT LIABILITY OR OTHERWISE, EVEN IF ESTIMATECLAIMS OR ANY OF ITS SUPPLIERS HAS BEEN ADVISED OF THE POSSIBILITY OF DAMAGES. BECAUSE SOME STATES AND JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, THE ABOVE LIMITATION MAY NOT APPLY TO YOU. IF YOU ARE DISSATISFIED WITH ANY PORTION OF THE WEBSITE OR WITH THESE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO STOP USING THE WEBSITE.
EstimateClaims and its licensees, assignees, subsidiaries, affiliated companies, and their respective officers, directors, employees, shareholders, agents and representatives are not liable to you for any claim, demand or action, whatever its nature, alleging loss, injury or damages, direct or indirect, that may result from the use or possession of the Materials, or for any loss of profit, revenue, contracts or savings, or any other direct, indirect, incidental, special or consequential damages arising out of your use of or inability to use the Materials, any defect or error in them, or any breach of these terms, whether in contract, tort or based on a warranty. If there is an error in a report, your sole remedy is a revised report, as described in our Refund Policy.
You agree to indemnify, defend and hold harmless Digital Aerial Technologies LLC, including its website estimateclaims.com, its assignees, subsidiaries, affiliated companies, and their respective officers, directors, employees, shareholders, agents and representatives, from and against any liability, loss, injury, demand, action, cost, expense or claim of any kind arising out of or in connection with your use or possession of the Materials.
EstimateClaims may, in its sole discretion, terminate your access to the website and related services, or any part of them, at any time and without notice. Your limited license to use the Materials ends automatically, without notice, if you fail to comply with any provision of these terms. When the license ends, you must destroy all electronic copies and destroy or return all written copies of the Materials, including any modified copies.
To the maximum extent permitted by law, this agreement is governed by the laws of the State of Texas and the laws of the United States. You consent to the exclusive jurisdiction and venue of the courts in Collin County, Texas, for all disputes arising out of or relating to your use of the website or the Materials. Use of the website is unauthorized in any jurisdiction that does not give effect to all provisions of these terms.
No joint venture, partnership, employment or agency relationship exists between you and EstimateClaims because of this agreement or your use of the website. EstimateClaims’ performance of this agreement is subject to existing laws and legal process, and nothing in it limits EstimateClaims’ right to comply with governmental, court and law enforcement requests relating to your use of the website or to information we hold about that use.
If any part of this agreement is found invalid or unenforceable under applicable law, that part is replaced by a valid, enforceable provision that most closely matches the original intent, and the rest of the agreement continues in effect. This agreement is the entire agreement between you and EstimateClaims about the website and replaces all earlier communications and proposals, electronic, oral or written. A printed version of this agreement and of any notice given electronically is admissible in judicial or administrative proceedings to the same extent as other business records. The parties expressly wish this agreement and all related documents to be in English. Binding effect: this agreement binds you and your agents, parents, subsidiaries, related companies, affiliates, successors and assigns.
All contents of the EstimateClaims website are owned by Digital Aerial Technologies LLC and its suppliers, and all rights are reserved. Reproduction or redistribution of the Materials beyond what these terms expressly allow is prohibited. Ownership of the documents and data remains with EstimateClaims, and a license to use them is provided to the requester under these terms. If you do not agree to these terms, you may not use the Materials and must delete all files and destroy all paper copies.
All third-party trademarks, including products, software, logos and icons, referenced by EstimateClaims remain the property of their respective owners. This includes Xactimate, Symbility and Matterport. Unless we say otherwise, our use of third-party trademarks does not indicate any relationship, sponsorship or endorsement. References to third-party trademarks identify the corresponding third-party goods and services and are nominative fair use.
To report claimed copyright infringement under 17 U.S.C. 512(c)(2), email support@estimateclaims.com with the details of the claimed infringement.
Digital Aerial Technologies LLC
Website: estimateclaims.com
Location: Frisco, Texas
Phone: 469-850-0009
Sales: sales@estimateclaims.com
Customer support: support@estimateclaims.com
Billing: billing@estimateclaims.com
Page last updated 2026-10-07.